APP2010 Delegate Survey

Thank you for taking the time to complete this form. Your feedback will assist us in making future events of greater benefit to you.

Please complete by 31 March for your chance to win one of two APP2011 Registrations.

Please indicate your response by placing a tick in the appropriate box. Unless indicated, please DO NOT select more than one response to each question. Simply choose the most appropriate response out of the options provided.

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* 1. Contact Details

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* 2. Have you previously attended APP?

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* 3. How did you hear about APP? (select up to three responses)

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* 4. What is your occupation?

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* 5. Please rate the following aspects of the Conference program (plenary and educational sessions):

  Excellent Above average Average Below average Not applicable
Quality of the content
Quality of the speakers
Quality of the facilities (audiovisual)

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* 6. Which of the following topics would you like to see more or less of at APP? (Please select one answer per row)

  More of Less of Don’t know Current amount is just right
a) Primary care issues
b) DAA specifics
c) Retailing and merchandising
d) Counselling communication
e) Presentations from innovative pharmacies/pharmacist entrepreneurs
f) More educational and clinical sessions – diabetes, asthma, dementia and other medications
g) Medicare Australia claims workshop
h) HR and dealing with people
i) Business case studies
j) Drugs
k) Customer service and marketing
l) Complementary medicine and pharmacy
m) Prospective pharmacy buyers discussion
n) Community Pharmacy Agreement issues
o) Policy and legislation issues relating to community pharmacy

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* 7. Are there any other topics that you would like to see addressed?

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* 8. Are there any speakers that you would like to see that were not present at APP2010?

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* 9. Did you attend the Clinical Bites session(s)?

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* 10. Do you think these sessions should remain part of the APP program?

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* 11. If you answered yes to Question 10, which clinical topics would you like to see included in the APP2010 program?

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* 12. Did you attend the Business Continuity Planning Workshop?

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* 13. If you answered yes to Question 12, please rate the content and presentation of the session:

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* 14. Overall, how would you rate the quality of the Trade Exhibition at APP2010?

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* 15. Are there any exhibitors that you would like to see that were not exhibiting at APP2010?

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* 16. How would you rate your enjoyment of the social events?

  Very enjoyable Enjoyable Not enjoyable Did not attend
Welcome Reception
Gala Dinner

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* 17. Please rate the following aspects of the Gala Dinner:

  Excellent Above average Average Below average
Catering
Headlining Act (Björn Again)
Other Entertainment (Akmal)

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* 18. Please indicate which accommodation venue you stayed at for APP:

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* 19. How would you rate the efficiency of the accommodation booking process?

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* 20. How would you rate the standard of accommodation?

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* 21. Overall, how would you rate your experience of APP2010?

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* 22. Overall:

  Yes No Unsure
Do you feel APP is good value for money?
Would you encourage another pharmacist or staff member to attend?
Do you feel APP is a valuable experience for everyone in the pharmacy industry/ ie pharmacists, pharmacy owners, pharmacy staff, pharmacy students?

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* 23. Would you consider attending APP next year?

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* 24. Please tell us your suggestions for improving any part of APP:

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* 25. Are there elements of other industry conferences or events which you suggest APP could adopt?

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* 26. Are you a Pharmacy Guild member?

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* 27. If not, are you interested in receiving Guild membership information including details of special members-only rates for Guild events such as APP?

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* 28. Notice: the information on this survey is for internal use by The Pharmacy Guild of Australia and will be used for event planning and evaluative purposes only. All responses are strictly confidential. The Pharmacy Guild may use this information for future event marketing.

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